Privacy Policy

Last Updated Date

Effective date for this published privacy policy.

Last Updated: 7 August 2026

Information We Collect

The personal and order details we collect when customers browse or purchase.

When you visit our website or place an order, we may collect your name, email address, phone number, shipping and billing address, payment information processed securely through our payment providers, order history, and information about how you use our website.

How We Use Your Information

How we use customer data to operate the store and support the shopping experience.

We use your information to process and deliver your orders, communicate with you about your purchases, provide customer support, improve our website and shopping experience, and send updates, promotions, or newsletters if you choose to receive them.

Payment Security

Payment details remain protected by secure third-party providers.

Payments made on our website are processed through secure third-party payment providers. Melanie Crane does not store your full payment card details.

Sharing Your Information

Where information is shared and the limited partners who receive it.

We do not sell or rent your personal information.

We may share your information only with trusted service providers who help us operate our business, including payment processors, shipping and delivery partners, and Shopify. These partners only receive the information necessary to provide their services.

Cookies

How cookies improve browsing, preferences, and website understanding.

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Data Security

The steps we take to safeguard personal information.

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, we are committed to safeguarding your information.

Your Rights

The actions customers can request regarding their personal information.

You may contact us at any time to request access to your personal information, correct inaccurate information, request that we delete your personal information where applicable, or unsubscribe from marketing emails.